Lifelong Learning Toolkit (LLT)
Develop

 

Developing: refers to the range of formal learning and informal peer-to-peer learning that is provided to employees to increase their performance and capabilities on-the-job.

One of the best ways to align learning to business goals is to create a governance process to align corporate learning to the business priorities of the organization. Five functions of this governance function include:

  1. Identify and prioritize current and future learning needs:
    • Ask yourself what are the company's learning needs in relation to business strategies?
    • What new skills do employees need to perform their jobs?
  2. Link learning to these key business strategies:
    • What are the investment priorities of the business?
    • How should learning/training be linked to these business strategies?
  3. Ensure consistent design, development, delivery and measurement:
    • Understand and discuss with any business partner what are the procedures, processes and standards to determine if training is the best solution to a business issue.
    • Propose a range of options to meet business issue needs.
  4. Create a vision, mission statement for corporate learning:
    • Address issues such as what is the organization's learning philosophy.
    • Does the CEO endorse a lifelong learning philosophy?
  5. Review outcomes in investment in learning:
    • Evaluate benchmark investments against actual investment of your company. You can find benchmarks of your investment in learning ranked against peer companies at www.astd.org.
    • Agree as a senior executive team how learning investment will be evaluated in terms of employee retention, productivity, and achievement of business goals.

Back to Top

Establish key criteria to build partnerships with external learning providers and universities, including:

Brand:

  • Reputation and brand of the organization or university
  • Quality of programs
  • Track record
  • Financial health
  • Depth of staff/faculty

Product:

  • Customization
  • Ability to tailor content to learners' needs
  • Uses latest technologies
  • Use of action learning, which is based upon taking a real project in the workplace and working on this "real time" with peers from your team. A full definition of action learning is found at http://en.wikipedia.org/wiki/Action_learning.

Pricing:

  • Cost/value relationship
  • Allows for cost sharing with other organizational units

Technology:

  • Compatibility with existing technology
  • Multiple platform capabilities-computer/mobile
  • Aware of and ability to experiment with social media

Services:

  • Learner support
  • Community building
  • Customize case studies from sponsoring organization

Measurement:

  • ROI methodology
  • Impact on organization Two thought leaders in the filed of measurement include Donald Kirkpatrick and Jack Phillips.

Back to Top

Think of your journey as one where you want to re-tool and re-imagine learning for 2020. Consider the impact of Millennials (those born between 1977 and 1997) who are entering the workplace with expectations for blending learning into working. Less formal learning will be of high interest to this segment and organizations will need to re-think what they are doing to create, nurture and sustain informal learning. Research shows that:

  • 70% of learning occurs through real-life and on-the-job experiences, tasks, and problem solving.
  • 20% comes from coaching, feedback and from observing and working with role models.
  • 10% comes as a result of formal training, whether through classrooms, workshops, or e-learning.

Informal learning or the 70% of learning described above can be leveraged through:

  • Informal feedback and work debriefs
  • Seeking advice, asking opinions, sounding out ideas
  • Coaching from manager/others
  • 360 feedback
  • Assessments with feedback
  • Structured mentoring and coaching
  • Learning through teams/networks
  • External networks/contacts
  • Professional/Industry association
  • Involvement or active membership
  • Facilitated group discussion, e.g.: Action Learning
  • Apply new learning in real situations
  • Use feedback to try a new approach to an old problem
  • New work within a current role
  • Increase span of control
  • Solving problems in role
  • Increased decision making
  • Champion and/or manage changes
  • Cover for others on leave
  • Exposure to other departments/roles
  • Take part in project or working group
  • Coordinated job rotations
  • Stretch assignments
  • Interaction with senior management, e.g.: meeting, presentations
  • Day-to-day research, web browsing
  • Leadership activities, e.g.: lead a team, committee membership, executive directorships
  • Cross functional introductions, site/customer visits
  • Research and apply best practices
  • Apply standards and processes, e.g.: Six Sigma
  • Work with consultants or internal experts
  • Internal/external speaking engagements
  • Budgeting, interviewing
  • Project reviews
  • Community activities and volunteering

Back to Top

North Jersey Partners | 744 Broad St., Suite 1705, Newark, NJ 07102 | (973) 596-6400 | northjerseypartners@newark-alliance.org
Updated on: November 10, 2010